{shop_url} Hallo {firstname} {lastname}, Order ID {order_name} - Kaufbetrag erstattet We have processed your refund for your order with the reference {order_name} from {shop_name}. Follow your order and download your invoice on our shop, go to the [Order history and details]({history_url}) section of your customer account. If you have a guest account, you can follow your order via the [Guest Tracking]({guest_tracking_url}) section on our shop. [{shop_name}]({shop_url})